Cost estimations are based on iSource's current costs of production,
and are valid for 1 month from the date stated in the quotation.
Prices quoted include delivery to the Customer's address by
the delivery method of iSource's choice unless otherwise agreed
The Customer places an order and agrees to these Terms and
Conditions by signing and returning the quotation form by
post, where a quotation form has been provided by hard copy,
or by replying to the quotation email, which contains these
Terms and Conditions.
iSource shall not be required to transcribe any matter which
in its opinion is or may be of an illegal, libelous, offensive
or blasphemous nature.
iSource will not accept any responsibility for imperfect work
caused by defects in material supplied by the Customer.
Proofs of work carried out may be submitted for the Customer's
approval and iSource shall incur no liability for any errors
not corrected by the Customer in proofs so submitted. The
Customer's alterations and additional proofs necessitated
thereby shall be charged extra at the rate agreed between
the Customer and iSource.
Unless otherwise specifically requested all work will carry
iSource's company logo which will be positioned at its discretion.
Should work be suspended at the request of the Customer, iSource
shall then be entitled to payment at the rate agreed in the
quotation pro rata for work already carried out and materials
iSource will use its reasonable endeavors to comply with the
date named for dispatch, which is given and intended as estimate
only and is not to be the essence of the contract.
Damaged goods must be returned to iSource within 28 days of
dispatch. Damaged goods returned within 28 days of dispatch
will be replaced free-of-charge.
Advice of non-delivery or partial loss of goods in transit
must be given to iSource within 7 days of dispatch.
iSource shall not be liable for damaged, non-delivery or partial
loss of goods unless the above conditions have been complied
with, except in any particular case where the customer proves
to iSource's reasonable satisfaction that it was not possible
to comply with the requirements.
All invoices are due for payment on the date shown on the
invoice. Invoices are issued when the goods are dispatched,
with the payment date two weeks after the invoice date, unless
Payment is to be made in sterling unless otherwise agreed.
A 10% surcharge will be charged for each month, or part of
the final month, that a payment is overdue.
The Customer shall be responsible for obtaining all necessary
authority to reproduce text and any other material. A copy
of such authorization shall be provided by the Customer to
iSource on its request.
iSource shall be indemnified by the Customer in respect of
any claims, costs and expenses arising out of any libelous
matter or any infringement of copyright, patent, design of
or any other proprietary or personal rights contained in any
material transcribed for the Customer.
The Customer is able to assess the value of the materials
provided for transcription and potential damage caused by
errors in goods and services provided. Since iSource is not
in a position to make such an assessment of value or potential
damage, iSource's liability to the Customer for any default
or breach shall in no case exceed the invoice value of the
goods and services provided.
A person, other than officers, agents or employees of iSource,
who is not a party to an order may not enforce any of its
terms under the Contracts (Rights of Third Parties Act) 1999.
These Conditions shall be governed by and interpreted in accordance
with US Law. US courts will have non-exclusive jurisdiction
to settle any dispute in connection with any order incorporating
these Terms and Conditions. The Customer agrees that English
courts are the most appropriate and convenient courts to settle
any such dispute.