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Medical Billing

Medical Billing FAQ


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1.What charge you levy on your Medical Billing Service?

Charge depends on the billing project you upload to us. We prefer to take advance payment of 50%. If the volume of work is not measurable in advance, you can pay us token advance and adjust to final billing or at the end of project delivery.

2. How are you able to provide your Medical Billing Service at such competitive rates?    

By using the cutting edge technologies we are able to reduce costs and maximize our efficiency. Our proprietary software tracks every claim through the entire billing process to reduce the overlooked claims.

3. Is any other service included with the fee?

Our staffs are always ready to help you and answer your questions, if you have any. You can access our service from any where and at any time .

4. What services do you offer?

  • Exact electronic claims processing and follow up on claims
  • Quick turnaround time
  • High security measures
  • Re-submission of claims for finding the lost dollars
  • Online patient information and reports
  • 24/7/365 access
  • Free patient billing
  • Recovery of lost funds through collection agencies
  • Introduction of Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT)

5. Is there any extra charge?

No, there is no extra charge.

6. Is MT Source HIPAA complaint?

Yes, MT Source follows HIPAA regulations.

7. What medical specialties do you handle?   

We are capable of providing medical billing services for any medical specialties such as:

  • Ear Nose & Throat
  • OB/GYN
  • Pediatrics
  • Podiatry
  • Psychiatry
  • Paleontology
  • Rheumatology
  • Radio logic
  • Family Practice
  • Emergency Medicine
  • Neurology
  • Orthopedic Surgery
  • Internal Medicine and more

8. How can I send my billing information to you?

You can send us your billing information through email or directly upload in our FTP server.

9. How to upload in to FTP?

  • Open your internet explorer
  • Type the following link ftp://ftp.MT Source.com / in the address bar
  • Log on window will be displayed
  • Give your Username and password provided by us and log in
  • Copy the file (Which is to be sent to us) from your system and put it in to our MT Source folder
  • In the same way you can get the completed file

10. What about your file claims?

Mostly claims are filed electronically with the insurance companies. We use HCFA forms for claims submission for companies that are not currently setup to receive claims electronically.

11. What benefit I get by filing the claims electronically?

By our electronic billing service, you receive reimbursement quickly (within 1-2 weeks) from the respective insurance company.

12. Do you levy any extra charge on electronic transmission of claims to the clearinghouse?

No. There is no extra charge for electronic transmission of claims.

13. Where will the insurance companies send the payments?

Payments will be directly sent to you. You send us scanned copies of the checks and EOBs, which will lead us to perform effective follow-up.

14. What is your action on unpaid claims?

We will process again by getting some more information from you.

15. Will you process on old bills? 

A special arrangement can be made to handle your old bills.

16. Where should the patients call for billing questions?

Patients can communicate with our service representatives by using the toll free number we provide.

17. Will I be asked to pay any other costs or charges?   

No, you need not pay any other charges.

18. What is the System Requirement to use your billing services?    

You need an internet connection.

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