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Quality Compliance

 

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Quality compliance refers to systems or departments at corporations as well as public agencies to make sure that employees are conscious of and take steps to fulfill with relevant laws and regulations.

Quality is the expression that describes our approach, at iSource, Every client at level one looks at quality, and a manual is created and updated regularly. The manual contains plans, procedures and the billing specifications for that specific consumer. Every staff working in the particular account is occasionally estimated by the administrators on their knowledge of the common and specific billing conception.

Level two standard audits are done on every single employee at defined frequencies. Only person who gives consistent quality in all the ways are retained.

AT the final Level, every employee's daily output is also audited and assessed, through a grouping of self-audits, peer audits and also by the relevant supervisor.

Feedback from the customer is taken quite sincerely with senior management involved in appraisals with the team to sensitize them on the seriousness. Each time the feedback is identified to the person / process and refinement done so that the faults are not repetitive. Staffs are put through regular refresher training courses whose content is examined based on the feedback on all individual.

HIPPA COMLIANCE
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iSource, which has supreme domain proficiency in the field of Insurance and Healthcare, has been in quality compliance with HIPAA right from its origin.

HIPAA was made obligatory recently, whereas iSource has been HIPAA compliant since 1999. All our actions are strictly held to the standards set by HIPAA.

  • We have been continuously audited by several BIG 5 companies and have been confirmed as HIPAA compliant.
  • We have expanded and advanced several best practices in the process management of healthcare and insurance processing.
  • iSource have HIPAA approved software for encryption/decryption
  • All of our team working on US Healthcare related back office processing is fully acquainted with HIPAA regulations, PHI and all associated necessities.

Having been HIPAA compliant for the past years, we are now providing HIPAA consultancy services for clinics, Hospitals and other processing operations. Our HIPAA consultancy services are exclusive as we recognize the issues from an end user standpoint. This results in practical implementation and actionable solutions for our customers. The processes are reengineered to achieve

• Reduction in charge

• Enhancement in Timescales

• Overall improvement in streamlining the progression

• Savings by using technology and efficient processing

Benefits of Quality Compliances
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  • Privacy
    privacy of medical records is guaranteed by providing secure, sheltered files for all records. Computerized records are password cosseted and kept separate from other databanks. iSource has zero acceptance policy for any breech of confidentiality.
  • Direct Contact
    Our stretchy work environment allows you to deal directly with the vendors when you have queries or concerns regarding your practice.
  • Responsibility
    iSource acquires responsibility for all the systems necessary to swear proper payments, as well as for keeping up with the continuously changing rules and regulations linked with medical billing.
  • Presentation
    iSource has always significantly out-performed other billing services we have restored, not only in service, but also in receipts.


 
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